Trust our wedding service to provide a stress-free, pleasurable way to ensure you have the perfect wedding cake.
The service includes:
– Design consultation
– Tasting of up to three flavours of cake
– Bespoke design
– Delivery and setup of the cake at your venue
– Information sheet and cutting guide for the venue
– Stand hire if require
You may know exactly what you want already, or you may like the opportunity to throw around some ideas.
Knowing where you’re getting married, the time of year, your dress, flowers, colours and fabrics, invitation and stationery design and of course your likes, hobbies and style, can all help influence your bespoke cake design.
I work closely with brides and grooms-to-be to ensure they have a beautiful, unique and delicious cake to cut on their wedding day.
* Please note we are now fully booked until November 2017 *
F A Q
How far in advance do I need to order?
Please get in contact either by email or telephone as soon as you have a date in mind. We are a small company and only accept a certain number of commissions each week to ensure each cake is perfect. Summer Saturdays book up quickly, often a year or more in advance.
How do I go about ordering?
For our wedding service, please complete the pre-consultation form. Once that information is received, we can organise a tasting and consultation at our studio.
How much will my cake cost?
Each cake is costed individually depending on the ingredients and amount of time required. As a guide, wedding cakes from £150 per tier. Naked cakes start from £325.
How about dietary requirements?
We can provide gluten-free, dairy-free and vegan cakes – although we do not have completely separate equipment for each requirement, every care is taken to avoid cross contamination. We have also provided nut-free cakes, however they are produced in a kitchen that uses nuts.
Can you make me one like this?
Lots of customers are inspired by cakes they’ve seen images of online. We aim to make each cake unique, so whilst we’re very happy to use an image as an inspiration, we want to work with you to produce something unique for you.
What flavours do you do?
As each cake is bespoke, the possibilities are endless! Some of our most popular flavours are:
– Chocolate sponge
– Rich dark chocolate
– Chocolate orange
– Black Forest
– White chocolate and raspberry
– Tangy lemon
– Creamy caramel
– Zesty orange
– Rich traditional matured fruit with brandy
– Light fruit
– Red velvet
– Fiery ginger
– Sticky toffee
Popular fillings include:
– Vanilla bean buttercream
– Chocolate ganache buttercream
– Belgian chocolate ganache
– White chocolate ganache
– Cream cheese frosting
– Lemon curd buttercream
– Espresso buttercream
– Seedless raspberry jam
– Strawberry jam
– Black cherry preserve
– Lemon curd
– Orange curd
– Buck’s Fizz curd
– Rhubarb and ginger jam
Each cake is covered with a layer of Belgian chocolate ganache to create a smooth finish under the sugar paste.
How long will it take to make?
It varies enormously, but a wedding cake may take 24 – 36 hands on hours from consultation to design to baking, decorating and finally delivery and set up.
How will it get to the venue?
All wedding cakes are delivered and assembled by us at the venue as part of our wedding service. Cakes are photographed before being signed off by the venue/caterer.
Can I hire a cake stand?
We have a good range of cake stands for hire, which can be viewed and discussed at your consultation. A deposit is required which is refunded on return of the stand.
Can you make favours?
In addition to cakes, we often provide macarons, cupcakes, cookies, cake pops and meringue kisses as wedding favours to coordinate with the cake. We can also create desert tables for your celebration.
G A L L E R Y
T E S T I M O N I A L S
TERMS OF SERVICE
Terms and Conditions of Sale
All sales made by Flossie Pops Cakery (‘the Company’) are subject to the following terms and conditions.
Nothing contained within these terms and conditions affects your statutory rights as a consumer. Please read the following terms and conditions, if there is anything you don’t understand, please feel free to contact us.
The price for the order shall be as stated on your order form. You agree to pay the full price to the Company in accordance with the order form after the details are checked and agreed by you.
All wedding cake orders require a non-refundable deposit of 50% of the total cost. All other cake orders require a non-refundable deposit of 25% but not less than £25. Please note that deposits are non-refundable and non-transferrable.
All deposits become due when the order has been placed and details checked and agreed by you. All orders are deemed to have been accepted only when the deposit has been paid.
Payments may be made by:
Automated payments – Direct Bank/Building Society Transfer
Account: 00200473 Sort Code: 30-‐99-‐03 Name: Ketta Shimmin
Credit/debit card via invoice2go
Cheque made payable to Ketta Shimmin
Cash Final Payments
Final payments for all orders must be made at least 28 days prior to delivery/collection/set-‐up or as stated on your order form.
In the event that any payment is subsequently declined, the order will not be completed or released until alternative funding arrangements have been agreed and payment is made in full. Subsequent completion of the order will be subject to availability and cannot be guaranteed. The Company accepts no responsibility for any loss howsoever caused or for non-delivery under these circumstances. The customer will be responsible for the payment of any additional charges that have been incurred as a result of payment failure.
Alterations to orders
Your cake is very important to us. Please take the time to check your copy of the order form carefully and let us know within three days is changes are needed. It is your responsibility to advise the Company of any alterations to the original order. The Company reserves the right to increase a quoted fee in the event that the Customer requests a variation to the work agreed. Whilst every effort will be made to assist Customers, please note that late changes cannot always be guaranteed.
Your order may be collected at a pre-arranged time agreed between the Customer and the Company. A signature is required upon collection confirming that you have received your order in good condition and as specified.
Your order can be delivered at a pre-arranged time. All delivery times are subject to availability. If you have a specific delivery date and require delivery before a given time, please specify this when placing your order. We will do our best to accommodate your requirements.
It is the customers’ responsibility to ensure that you have given us correct delivery information, and that someone is available to receive your cake. A signature will be required for the receipt of the order upon delivery.
If the recipient is not in, the order will be returned to the company who will contact you to arrange an alternative delivery time for which an additional charge will be payable by the Customer. The Company accepts no responsibility for any loss or consequential loss incurred by the Customer as a result e.g. a wedding without a wedding cake.
We are only able to offer personal delivery locally. Delivery costs 50p per mile (each way), with a minimum charge of £5.
Should you require your cake to be delivered, the Company will deliver and set up your cake as agreed and will want to ensure it is displayed at its best. It is your responsibility to ensure that you have provided the Company with the set-‐up details and arrangements made with the venue for location and display of your cake. The Company cannot be held responsible for the location of the cake at the venue. Please ensure, therefore, that the display location is level, stable and strong enough to hold the cake. Once the cake has been collected or delivered, set up, and signed for, the Company is unable to accept liability for any interference with the cake thereafter.
If a cake is to be delivered and set up by the Company, a signature will be required from your venue management confirming the cake has been received and set up in good condition. A photograph of the cake will be taken prior to departure by the Company to verify that the cake has been set up and left in good condition.
Wedding cake or special order cancellations:
As your wedding cake and/or special order booking is reserved solely for you and certain components for your cake/s may be ordered months in advance, the following conditions are implemented when an order is cancelled:
6 months from delivery date - 50% of the total cost will be payable.
0-‐3 months from delivery date -‐100% of the total cost will be payable.
Wedding cake/special order cake cancellations must be made in writing.
Celebration cake order cancellations
Full payment is required if cancellation is within 1 month of delivery date, prior to this, refund of any monies paid, less deposit, will be made.
Please note that no person shall have entitlement to copy or reproduce in any form, or otherwise made us of any image, photograph, design, or other document or item produced by or on behalf of the Company without prior written consent of the Company.
Publication and promotional rights
By signing the Order Form, the Customer agreed that the Company is the sole designer and owner of the final cake design. All rights in any original designs created and designed by the Company shall remain the exclusive property of the Company. From time to time our designs are published in the media e.g. wedding magazines. We reserve the right to use any image of a Customer’s cake made by the Company for publication after the delivery date unless previously agreed in writing between the Customer and the Company.
The Customer has no ownership rights over any cake design. Exclusivity of cake designs between our Customers is not guaranteed unless the Customer commissions an exclusive design.
Please note cakes with sponge tiers/cupcakes may not be completed until the day prior to or on the day of the celebration to ensure the cakes are as fresh as possible. Please pre-‐arrange viewings of any wedding cakes ordered. The Company accepts no liability for any omissions or errors on wedding cakes if they are not viewed by the Customer prior to the wedding.
Please be aware that whilst your chosen cake may not be made with nuts or a nut product, it will be prepared in a kitchen where nut products may be used in other cakes and fillings. Raw materials used may not be free from dairy, wheat or gluten. Allergy information is provided with all cake orders.